Mobility Products Feedback

Hi Steve What can I say! Once again you have excelled yourself with a great scooter, good price and fast delivery. Thanks for adapting Graham's old scooter so that it's next owner can operate it with his left hand. Graham and I will recommend you to anyone who may be looking for a mobility scooter in the knowledge that you will look after them and help them to choose the best scooter for them. Thanks once again for all your help. Best regards, Sue and Graham Jagger
Sue and Graham Jagger Stoke on Trent -

Hi Steve Just a note to thank you for the excellent service you have given in providing the Elite Plus Scooter. It really is a quality product. All I want now is some decent weather to go for a ride. Thanks also for fitting the walking stick holder FOC. I will certainly recommend your company if the opportunity arises. Kind regards Hugh
Hugh Bourn Burton on Crouch -

Steve This is one to share with other customers and potential buyers. Firstly I would like to thank you for your kindness. On boxing day I got a puncture and I thought let me see if Steve could give me any advice on what to do and what my options would be, yes I knew it was boxing day but thought if I just leave a message he would get back to me after the bank holiday but no, Steve responded without delay, and a new wheel and inner tube was received 2 days later and I was back on the road again. Its not often you buy something and get such service and kindness in fact never, as always its a pleasure talking to you, you have so much advice and knowledge on mobility products and aids, lots of people ask where I got my scooter from and your name pops up straight away and ofcourse your after sales service. Thanks for everything, good luck for 2010 Regards Mandy (Kymco Midi XL owner)
Amanda Hayes, Middlesex -

Dear Steve here is some feedback for your website; we would like to thank you for your help and assistance in purchasing my new Pride GoGo Elite Traveller Plus 4. After speaking to you in person on Thursday evening to enquire about the Pride GoGo Elite Traveller 4 / Traveller Plus 4 models. We rang back on Friday evening with our decision to go for the Plus model and you made arrangements for us to view and collect the scooter from your unit on Saturday morning (where else can you get service like that). My wife went out on the scooter last week and it is everything she expected and more besides. The acceleration is fantastic especially when crossing roads and the turning circle is better than we expected for a four wheeler. Not to mention you saved us just over £500 compared to our local mobility shop who said he was selling his scooters at discounted prices. Judy & Roy Brown, Chadderton Oldham.
Judy and Roy Brown Oldham -

Hi Steve I wanted to add my comments below, to your testimonial page on your website please:- Due to my pride, it has taken me a long time to buy and use a mobility scooter. I finally knew the time had come to swallow my pride and begun a search on the internet for a Pride Go Go Elite Traveller 4 I was shocked to see the low prices offered by Mobility Products compared to other websites. I paid £499 for my scooter from Mobility Products, others sites ranged from £800 to £1,000 I rung through my order to Steve at about 12pm on 28th October and Steve delivered it by 8am the next morning! 20 hours later!!! Steve demonstrated the scooter, how to drive it, dismantle it and re-assemble it. I was impressed with the price, speedy delivery and personal service. Next came the hard part! Forgetting my pride and using it! Under cover of darkness, hubby & I went to the local pub, something that I couldn’t do before without being in pain and struggling with the walk. I was amazed! We got there in no time, the scooter performed well and I was pain free! Why on earth hadn’t I bought one before? The drive home was just as good, but made better by the fact that I actually looked forward to getting back on it (oh, and the pint of Fuller’s ESB!) I am thinking of any excuse to use it again today, High St shopping comes to mind! Thank you Steve, I love my scooter and I loved your service and of course the price! Kind regards, Sue Chester Sutton Surrey
Sue Chester Sutton Surrey -

Hi Steve, Oh my goodness I love my scooter, its great being able to go from place to place in comfort, I have never been happier, I have Cerebral Palsy so walking is really hard for me and now I have all this freedom. Your professionalism and care was present from the moment you answered the phone, I explained to you what I was looking for and you did your best to advise me on what would be most appropriate, offering me lots of options on the pros and cons of each scooter and not trying to sell me the most expensive scooter but one that would suit my needs. The scooter was with me within 2 days of talking to you, I couldnt ask for more. I just want to thank you Steve for all your help, answering all my questions honestly, the proof is in the scooter, good luck and I hope more people will use your company as you are trustworthy and knowledgable these are two things you hardly see anymore but you have it all. Thank you and kind regards, Amanda. Steve you can use as much or as little from my email on your website if you want, but I thought it might be good to have my Cerebral Palsy on the email, so perhaps others may think that its worth a go, I am so happy, I havent stopped smiling and swearing about it, and thank you for the basket thats great and appreciated, I cant believe how I managed to get any speed up on the go go but its handy and can go in the car, so no more sitting in for me. Thanks Mandy xx
Miss Amanda Gordon Hayes -

Hi Steve , just to let you know how impressed I am with my new Scooter , I am so glad that I ordered from yourselves . I had ordered it on the Friday and you delivered it personaly to me on the tues !! My scooter was built up , tested and ready to rock and roll , not like some companies that just deliver them "In a box" Fantastic service . I have found your service second to none , keep up the good work ! Without you expert advise I would have ended up with a scooter that I would not have been happy with !! I will not hesitate to recommend you to any one who is looking to purchase a new scooter , or just wants advise , thankyou once again Simon ( Wakefield West Yorkshire )
Simon Farrow Wakefield, West Yorkshire -

Dear Steve, Just a note to say thank you so much for the prompt and safe delivery of my Elite Traveller Plus yesterday at 10am. I ordered it tuesday am, and it was unpacked and assembled here under 24 hours later, not bad going. I have just come back from a "walk" in the park, the first time for many years. Even the weather knew what an important day this was for me, it's a gloriously sunny day! Thanks again for your prompt, efficient and friendly service, it was a real pleasure to do business with you, especially with the added bonus of your prices. I wish you and your business all the best for the future. Jill Warner
Jill Warner County Durham -

Dear Mr Greaves it is not very often one is pleasantly surprised by the quality of service doled out by businesses and public bodies.If your not dealing with a computer that tells you endlessly to press button one or twentyone you are probably faced with a person who really is not interested in your problem. However my experience with your company has been quite different. Not only was I able to speak with a real person and be given reliable information including a very fast delivery date which actually was achieved I was supplied with a superb product at a cost which could not be matched by any other supplier. From start to finish the service you supplied was first class. Many thanks Jim Barrett
Jim Barrett Stockport -

Steve, Just a note to say how happy I am with my Pride Colt Twin. I have had my scooter approx 6 months now and it has given me and my wife so much independence as I now take myself anywhere I wish to go. I was most impressed with yourself on contact, as you were more concerned with selling me what I wanted and what suited me and not just makingn a sale.The back up service you provided was excellent with nothing being too much trouble. If asked about mobility scooters I have no reservations about recommending your company and your goodself for service,price,and customer commitment. Wishing you every success for the future.
Phil Niland Gloucester -